IT Services for the Finance Industry
IT services for the Finance industry can help financial services firms, including banks, credit unions, investment firms, financial advisors, and insurance agencies, provide user-friendly services to customers in physical locations, and via mobile and desktop devices.
Financial IT Solutions
Personalization and easy access to financial services are now the expectation all customers hold. Current technologies, including AI and big data management, enable organizations to offer new financial IT services to customers. However, these services can’t get off the ground with outdated infrastructure, underutilized data, or technology that doesn’t meet security and compliance standards.
Expectations Shift for Financial Services
The Financial services industry is looking to the cloud to enhance current business operations, resiliency, compliance, and prepare them for the future. Cloud adoption by financial service businesses is set to hit 90% by 2023.
Artificial intelligence will factor heavily into this. Over 80% of financial institutions believe that AI technology is a key driver for success. Adoption of this technology also meets expectations held by 66% of consumers who want to see real-time and personalized offers. They also want businesses to understand their unique needs and expectations.
The industry also has to adapt to changing expectations of their workforce. 60% of employees plan on continuing to work in a hybrid or remote capacity.
Security Threats Challenge Financial Services
Cyber threats are a present and growing driver for financial services companies as they move to cloud technologies. Almost 90% of IT executives in the industry reported cyberattack increases in the past year. The financial industry is the second-highest target for data breaches, with an average cost of $5.72 million per breach.
However, even with these clear issues, fewer than 25% of banks have a cloud-specific leader or staff internally. Financial services organizations say cybersecurity (43%) and AI/machine learning (49%) tech talent capabilities are the hardest to fill.
What We Do
Build client experiences that drive revenue by partnering with Benos Global Consult. Allow our managed services team to take on time-consuming IT tasks while serving as an extension of your staff. We provide strategic IT guidance and have experience in diverse skill sets, including cybersecurity, disaster recovery, and cloud services.
Transform Financial Services with the Cloud
With the right tools and IT infrastructure, financial services organizations can harness cloud capabilities to deliver an improved customer experience. A stronger emphasis on data and analytics can help organizations make more informed and efficient business decisions. All while helping create a more personalized experience for end users. Don’t let legacy systems hold you back.
Cloud technology can also support a hybrid workforce that can maintain top talent and improve employee satisfaction.
Balance Security and Transformation Initiatives
Technology decisions can affect strategic, regulatory, operational, financial, and risk to your reputation. Digital transformation can allow you to deliver engaging customer experiences and valuable insight. However, financial information also needs to be kept secure at all times.
Your customers expect an experience that is fast, frictionless, and amenable to self-service. Financial services organizations need to answer the call and grow while protecting valuable data.
Simplify and Optimize for IT Growth
Mergers and acquisitions (M&A) and growth over time can lead to IT infrastructure being pieced together from disparate and disconnected systems. You may find yourself investing significantly in legacy infrastructure that is keeping you from evolving. An IT overhaul can improve business performance and drive efficiencies. Your institution should be able to spend less time on administration and maintenance, leaving more time to focus on innovative services that can engage customers and drive revenue.
“Thanks to Benos Global Consult for their support in our data center migration. The migration took weeks of planning and the Benos Global Consult team executed it flawlessly. We migrated multiple devices and network connections successfully. Benos Global Consult preparation ensured all work was completed within the maintenance window. The Benos Global Consult team was flexible on change requests and provided post-migration support. We are extremely pleased with the services offered.”
Still have questions?
Let’s discuss how our expertise in the telecom industry can help your business accelerate IT transformation, improve customer experience and unlock new revenue streams.
